Shipping policy

Shipping Policy

Nameless Engineering Inc.

At Nameless Engineering, our goal is simple: get your order to you quickly, safely, and with no surprises.

1. Domestic Shipping (United States)

We ship throughout the Contiguous United States using reliable, trackable carriers.

Free Shipping
Orders over $100 USD qualify for free shipping when fulfilled directly by Nameless Engineering.

Free shipping applies only to items stocked and shipped by Nameless Engineering within the Contiguous US.

Standard Shipping
For orders under $100, shipping costs are calculated at checkout based on package size, weight, and destination.

Processing Time
Most in-stock items ship within 1–3 business days. Orders placed on weekends or holidays begin processing the next business day.

2. Third-Party & External Fulfillment Items

Some products may ship directly from trusted manufacturing or fulfillment partners.

  • Free Shipping Exclusion: Items fulfilled by third parties do not qualify for the free shipping over $100 promotion.
  • Separate Shipments: Orders containing both Nameless Engineering–stocked items and third-party items may ship separately and arrive at different times.
  • Shipping Rates: Shipping costs for third-party items are calculated independently at checkout using the partner’s rates.

Products with third-party fulfillment are clearly marked on the product page.

3. International Shipping (DDP – Duties Paid)

We ship internationally using Delivered Duties Paid (DDP) wherever available.

What this means for you:

  • No surprise fees at delivery
  • All applicable customs duties, VAT, and import taxes are included in the checkout price
  • The total shown at checkout is the final landed cost

All international shipments include full tracking from dispatch to delivery.

If DDP service is not available for your country, this will be clearly indicated at checkout.

4. Pre-Orders & Backordered Items

If your order includes a pre-order or back-ordered item:

  • Orders typically ship once all items are in stock
  • Estimated ship dates are listed on the product page and may change due to manufacturing or supply chain factors

If you need in-stock items shipped sooner, we recommend placing separate orders.

5. Damaged, Missing, or Lost Shipments

Damaged Packages
If your order arrives damaged, please:

  1. Take clear photos of the box and the damaged item
  2. Contact us as soon as possible through our Contact Page

We’ll work quickly to resolve it.

Lost or Delayed Shipments
Once a package leaves our facility, carrier delays are outside our control. That said, if your shipment appears lost, we’ll help initiate a carrier claim and assist however we can.

Questions?

If you have shipping questions before or after placing an order, reach out through our Contact Page. We’re a small team, but we actually read our messages.